Making Your eCommerce Site Convert

As more and more people are shopping online as opposed to shopping at brick and mortar stores, it only makes sense that ecommerce sites would want to do everything they can to ensure that their traffic is converting. In this interview, Khalid Saleh of Invesp Consulting shares the shockingly low number of conversions some ecommerce sites are getting but also shares how they can improve them.

Some ecommerce websites are only converting 1-3 percent of their incoming traffic, which translates into 1 conversion for every 100 visitors. For comparison, sites like Amazon are getting conversions at a 12-14 percent rate.

According to Khalid, conversion optimization is where the real ROI is. There are a few basic assumptions that ecommerce sites need to realize about their traffic. The first is that roughly 25 percent of the visitors to your site are probably there by accident. Secondly, you need to understand that another approximated 25 percent of your traffic are offline shoppers simply comparing prices.

You are now left with 50 percent of your traffic to convert. There are a few quick tips for converting such as correcting headlines and images, but Khalid says you have to take a systematic approach to get the conversions that really matter.

Going back to basic marketing, having a thorough knowledge of your target audience is the first step in this approach. Use your market research and translate the data into personas and then determine how they interact with your website.

Here are several common mistakes that ecommerce sites make that prevent conversions:

1. Neglect to understand what customer is looking for
2. Shopping cart and shipping costs aren’t clear
3. Assume customers are “committed” to shopping transaction
4. Fail to include security seals
5. Insist shoppers complete forms before shopping process begins

What are some other mistakes that ecommerce sites make that you have experienced as a shopper? From a marketing standpoint, what advice would you offer to ecommerce site looking to improve their conversions?

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Content Monetization: What Not To Do

During this time in our economy everyone is trying to figure out a way to both save and make a buck. Jennifer Slegg, also known as JenSense, is well versed in monetizing online content. In this interview, she discusses some of the mistakes many people are making which ultimately prevent them from fully monetizing their content.

Jennifer believes that people are making mistakes because they are in a “freaking-out” mode as a result of the economy. They are so consumed with reaching a monthly quota in order to pay bills and provide for their families, that they are committing serious ad blunders on their site. Jennifer shares a personal experience in which she visited a blog that had 27 300×250-sized ads and only 3 paragraphs of content. Unfortunately, some people think this is effective.

According to Jennifer, a webpage should have a maximum of 3-4 ads on a page, depending upon the rest of the content. In a blog post on a related topic, Jennifer suggests replacing your ads with boxes of the same size but making them an outrageous color. This test proves that if you are more focused on the color than you are on the site’s content, then you likely need to adjust your ad structure.

Another mistake people are making involves running Adsense on sites where it isn’t allowed. If you’ve ever wondered why Google is showing Public Service Announcements on your site rather than targeted ads, you may need to check the Adsense policies to ensure that your site is following the rules. For example, sites that sell goods such as prescription drugs, school essays, tobacco products, and adult content are not allowed to run AdSense on their sites.

To get your ad campaign “right,” Jennifer recommends being creative and innovative. Try adding a border or shadow to your ad units and wrap text around them. Do you have any other creative ideas for integrating ads into content? If so, we would love to hear about your experiences.

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Marketing Strategies for Mobile

As mobile devices become more and more popular, the importance mobile marketing becomes greater as well. Cindy Krum of Rank-Mobile always keeps us updated on what’s going on in the mobile market and this video from SES New York is no exception.

Cindy actively promotes having only one website by making your existing website provide mobile capabilities too. The same goes with marketing strategies. Cindy suggests that businesses integrate their mobile marketing strategy into their existing marketing strategy to get the best results.

The mobile Web is not just the current trend; it’s here to stay. Not only Cindy, but also many others including Dr. Vint Cerf, believe mobile will play a large role in the future. Based upon that information, Cindy believes if you embrace mobile now, you have the opportunity to pull ahead of your competitors.

So how do you integrate mobile into your overall marketing strategy? Here are a few quick tips from Cindy:

- Follow all traditional and local SEO best practices
- Provide info relevant to mobile users
- Submit your site to mobile search engines and directions
- Don’t rely on: Embedded images, Objects, Scripts, Frames, Flash, Pop-up Windows, Mouse-over trends

There are many mobile applications for search, which are taking feeds from existing search engines and integrating results into their own. Determine where they are getting their data from and make sure you are ranking well there. For mobile SEO, Cindy suggests coding in XHTML, employing multiple style sheets, and using CSS.

For more information on Cindy’s mobile strategies, check out Rank-Mobile.

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TwitterHawk, Spam or Not?

Twitter is receiving almost as much attention as Google receives at industry events. In this interview from SES New York, Jeff Ferguson of Napster talks about TwitterHawk and the marketing power of it.

TwitterHawk is a new tool for Twitter that is still in the developing stages. It is keyword-based and allows users to create a variety of reply phrases to respond to people with. TwitterHawk usage costs 5 cents per tweet (reply) but can be purchased in advance through a variety of packages.

In an effort to build up a client’s Twitter base, Jeff decided to use the tool for a DJ for iGlobal Radio. He used keywords such as Radiohead, alternative music, Indie-Music, etc. When someone tweeted one of those keywords, they were sent an automated response that said something similar to “If you like Radiohead, you’ll love iGlobal Radio…”

As a result, TwitterHawk helped Jeff’s client to receive many more Twitter followers and created more interactivity with his followers. On the negative side, there were a couple of people that accused Jeff’s client of spam. Jeff responded to one user and found that he didn’t like that fact that a robot was responding to him and that it was a paid service.

Jeff countered the argument by explaining that his client wrote his own copy for his responses. Also, his client’s actions were completely human but simply carried out in an automated fashion.

If users only use TwitterHawk and are not personally active on the service, then Jeff says those users could be classified as spammers. His client however, is active on Twitter and used TwitterHawk to better target his market.

What are your thoughts on TwitterHawk? Do you think it is pure marketing or does it cross the line and create a spam issue?

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Will Monetization Models for Social Media Ever Come?

Dave Naylor is never shy to share his opinion on matters and this interview with WebProNews is no exception. As evidenced by several of our videos from SES New York, social media was a hot topic. One area in particular that raised a lot of discussion was monetization of social sites.

According to comScore, YouTube is the second largest search engine next to Google. It however, does not have a solid monetization model. Dave says YouTube users don’t care what’s going on around them. They simply want to watch a video. YouTube users turn advertisements away much like they do on television, by either flipping to another channel or leaving the room until their program comes back on.

Twitter is a whole different story altogether. Look at all the applications it provides such as TweetBerry, TweetDeck, and our very own Twellow. Dave then raises the following question: what if Twitter would start charging for their usage? How would that change your business strategies on Twitter?

Twitter recently announced that Pro accounts are coming this year but has yet to disclose what they consist of.

Moving right along to Facebook. As discussed in our interview with Tim Kendall, contextual advertising on Facebook is based on the freely submitted data Facebook users provide. On the contrary, Google and the other search engines base their advertising on the searcher’s past history.

Facebook’s model is much more accurate than the search engine’s technique. Most users conduct many searches at work, which does not reflect their actual behavior. Facebook uses the information users readily give to them as part of their preferences.

On a final note, Dave points out that Google needs to incorporate a “business account” for Google accounts since sometimes many people are logged into one person’s account. He suggests giving the account holder the ability to choose who can have access to what.

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The Ultimate SEO Ranking Factor

Theme Density - The Ultimate SEO Ranking Factor

By Jeffrey Smith in Featured

Even though theme density is not a well known term in search engine optimization, many will come to know this as SEO evolves. The root of this SEO model is based on semantic relationships, co-occurrence of synonyms, polynyms and thematic modifiers. The end result, multiple top 5 and top 10 rankings for broad match and exact match keywords and key phrases (which all add up over time).

This strategy is based on the premise of using multiple pages within a website to concentrate a particular ranking factor and then transfer that ranking factor to a singular or multiple target pages. Wikipedia is known best for this tactic, so, questioning the effectiveness of the method would be a moot point. Each keyword represents a virtual theme for Wikipedia, with its own H1, sub folder in a sub domain and a high concentration of internal and external links.

The prerequisite however is that this tactic requires a larger website, preferably over 1,000 pages in order to harness its full potential. The benefit occurs over time as each page gets indexed and adds yet another layer to the process of SERP domination.

Say for example you wanted to rank for a specific range of keywords like business to business internet marketing for example. Since this key phrase has polynyms as well as a number of interesting shingles (word groups). You can approach it from many angles when building internal and external links. Shingles such as b2b marketing, business to business online marketing, Internet business, Internet marketing and others exist within this context.

Anchoring Content Based on Semantic Relevance

By concentrating content, several articles, blog posts or pages within your website to cross reference a specific pinnacle, you can effectively stem or blossom keywords for each page and the entire website respectively. First, you may witness a page ranking for more than one keyword, then stemming into long tail keywords (keywords with more than 3 words) then sometime peculiar happens over time.

The Process of Semantic Stemming

Semantic stemming is when a page starts to rank for competitive combination of keywords within the title, description or body text. The next stage is when the page starts ranking for sparsely related queries and encroaches on other searches as a relevant result with a mere mention in a title, or somewhere on the page. A website with a high concentration of inbound links, trust rank or authority can easily push a search result right into the top 10 from a title tag alone. Other less fortunate sites will have to work much harder to cross the tipping point.

Crossing the Tipping Point

Although each keywords top 10 threshold is a moving target, the website with the least resistance to the dominant ranking factor required for that “exact match shingle” a.k.a. keyword or “key phrase” will have to tap-out when someone nails the semantic threshold for on page factors, has sufficient link flow from within the website and is augmented by a tinge of trust rank.

Each of these respective achievements has their root in two prevalent factors (1) optimization over time and (2) the layering of relevant content. Although this may seem grossly technical with all the geek speak and references to code junky jargon, the reality can be reduced to (a) intelligent keyword research as the DNA (b) relevant topical content layered and administered over time and (c) the ability to produce over 70% of its own ranking factor to propel your authority site past everything in sight that is not using a thematic content model.

With a few hundred links and a themed website (saturating a topic from multiple trajectories) we have been able to produce websites that rank for 1200 or more competitive keywords and outrank websites that are 10 years their senior in roughly 4-5 months time. The model is proven, fortunately for most who enjoy the lion share of keyword positioning for competitive verticals, not many are pursuing this method of SEO (mainly because it is the best kept SEO secret online).

In closing, here are a few indicators of what an ideal page would be under the premise of theme density.

The ideal conditions to Promote Theme Density is from:

a) a website with established content and rankings for the root phrase or topic. Although it is possible to rank new content with an aged site with momentum in a niche, typically, you want to stay on topic until authority settles in, then venture into another topic / sub folder / category for that website.

For example if your site is about insurance and well established in that niche, don’t expect a few pages of content on real estate or interior decorating to fly to the top of search engines. Search engines gauge relevance and co-occurrence, so, a sparse mention is hardly enough to convince them that you should be first in line for others who have more relevant content on that niche on their websites.

b) the page should have a plethora of internal links. For example out of those 1000 pages, I may use 50 for provide internal links to 1 landing page (to hit it over the fence) and create an internal link dynamo / tipping point that allows that page to outrank other pages targeting that term (with less back links).

I may then use the remainder of the 950 pages, such as 100 for another landing page, 200 pages for boosting a sub folder, 500 for linking to my homepage with the main keyword, etc. Each page can have up to 10 links leaving the page (without hemorrhaging vital ranking factor), so calculating the number of possibilities for a 1000 page site represents an immense undertaking.

c) The most useful contingent for an ideal page is to (1) establish itself for its main attribute / target phrase then (2) become a hub that can be used to transfer ranking factor to other areas of the site. The fastest way to get another page into the top 10 is to get a link from a link from a page already ranking in the top 10 for that keyword.

It does not matter if that page is from your site or from another, it is pure leverage when wielded properly all that matters is that it is passing value to the target page. Leveraging a higher percentage of internal links means you require less external deep links from other websites to rank higher for specific keywords.

In closing, here are some great resources to other pages from the past spanning a wide range of related topics.

In this post ( Internal Links are you making the most of yours ) we discuss the importance of internal link leverage and making every link that passes value count.

In this post (SEO Web Design - Harnessing the Power of Alt Text and Images ) we discuss the power of SEO Web Design which shows you ways you can have your cake and eat it too. Essentially, through leveraging the alt attribute, you can build links seamlessly that pass value without disrupting the flow of design or on page shingles with text (which could diffuse your pages focus).

Given the strategies presented in those two posts, then coupled with tips on semantic optimization and co-occurrence you could potentially be well on your way to some genuine search engine result page domination. Not that anyone would like to rank higher for specific or multiple keywords of course.

In which case, keep your eyes and ears open for the topic of theme density, on page website architecture, internal linking, sculpting link flow and authority site development to see what the fallout brings.

In our experience it is more intentional and unintentional rankings than you can shake a stick at, but a this phase its just testing the waters in the attempt to build the perfect SEO / CMS (content management system) coupled with all of the goodies we have discussed above. Stay tuned, but in the meantime, check out our Happy Landings Word Press landing page theme which, despite the soft launch, has so many bells and whistles that it was overlooked as a top 10 contender.

Just to let you in on a little secret, out of the box it validates with the W3C, has one of the most flexible ad options for affiliates I have ever seen and with a few tweaks to supercharge the settings, it can capture more top ten tenure on accident, than most sites on purpose.

Jeffrey Smith is an active internet marketing optimization strategist, consultant and the founder of Seo Design Solutions Seo Company http://www.seodesignsolutions.com. He has actively been involved in internet marketing since 1995 and brings a wealth of collective experiences and fresh marketing strategies to individuals involved in online business.

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Paid Search Marketplace

We hear and talk all the time about the evolution of the search market and the opportunities that it brings. In this video specifically, James Colborn of Microsoft talks about the opportunities created for advertisers in the area of paid search.

James says the main stumbling block for advertisers is finding how to integrate search into the media mix. Advertising and searching used to be based on one keyword, but now searchers have become smarter and therefore, so have their queries.

For search engines, the challenge is to address the user’s motive for going to search. As search has developed, they are better able to detect user behavior and also the information a user readily provides to social networks.

James says search integration is the key to uncovering the right solution for advertisers. Microsoft strives to find the right mix of media to provide an effective result for advertisers. They are also making sure that their solutions are compatible with what people are doing online.

According to Virginia Nussey and her liveblog of the Orion Panel James spoke on, there is growth potential in search engines offering new outlets for the advertisers. She also reports that Microsoft is “very interested in becoming the key search provider for Facebook and offering educational opportunities to advertisers…”

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Truth About Search Engine Optimization

Rebecca Lieb’s The Truth About Search Engine Optimization

Rebecca Lieb’s new book was briefly mentioned in our interview with Kevin Lee. In this video however, we have the entire rundown on her book, The Truth About Search Engine Optimization.

Rebecca describes her book as being “conceptual” as opposed to “geeky.” It contains 51 short chapters with information marketers need to know in order to effectively do SEO.

The book is geared toward marketing managers and chief marketing officers, but Rebecca says that it contains usable information for anyone wanting to be found on the Internet. Rebecca included all the recent hot topics such as social media, video, online PR, and blogs and how they interact with search engine optimization.

Also in the video above, Rebecca discusses the importance of building online communities. Your business not only needs to have a consistent presence on Web, but it also needs to have a consistent presence in the area of social.

Social media has been a running theme at recent shows and it is not going to go away. Leveraging social media and online communities provide more value to your business now than they ever did, due to the economic downturn and marketing budget cuts.

For more information on social and search engine optimization, check out Rebecca Lieb’s book.

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Twitter Exclusively As A Marketing Tool?

The SEO/SEM community loves Twitter. The term “loves” in this sense is used in the strongest possible manner. Guy Kawasaki loves Twitter also, but views it strictly as a marketing tool. His strong stance in this area brought about a large response from attendees of SES New York.

Sage Lewis was among the attendees at the event and expressed some concern about Guy’s position. As he shares in this video, Sage was very excited to attend the keynote address from Guy Kawasaki and hear what he had to say. Even so, he admits that he was surprised by Guy’s message.

As mentioned above, Guy actively advocates Twitter as a marketing tool. His marketing philosophy is to obtain as many followers as possible and to measure success based on retweets.

While Sage respects Guy’s openness and the extremeness of his position, at the same time, he has mixed feelings about it. He does not like that Guy has up to 3 other people tweeting on his behalf and calls it “provocative.” Although there is no concrete measurement model for social media yet, Sage doesn’t know if Guy’s methodology is the correct solution. At this point, the measurement model has to be “home-grown” and based on individual business goals.

Sage isn’t the only one who has mixed feelings about Guy’s use of Twitter. Lisa Barone over at Outspoken Media live blogged Guy’s keynote and expressed some strong feelings toward Guy’s position on Twitter. She also received a large amount of feedback from her readers, some in her favor and others siding with Guy.

Li Evans of KeyRelevance also voiced her opinion on the issue over on SEM ClubHouse. What’s your take on the issue? Do you agree with Guy Kawasaki and his Twitter habits or do you have different feelings?

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Autoresponders - Put Your Follow-up On Autopilot!

By Tracey Lawton in Marketing

As a solopreneur being able to follow-up with your clients and potential clients is crucial in growing and sustaining your business, and keeping a steady flow of new clients coming on board. However the downside is the time it takes to follow-up with each and every one of your contacts - after all spending all day following up with clients isn’t a good use of your time; you also need to spend your time on income generating activities and generating cash flow for your business.

So what is a time-starved solopreneur to do in order to maintain follow-up with customers and clients?

Autoresponders are perfect for automating your follow-up and freeing up some of your time. If set up correctly they will follow up with EVERY SINGLE customer who has ever purchased a product from you; or EVERY SINGLE subscriber to your ezine list! Would you be able to undertake that task yourself? The answer is no, you couldn’t, it would be impossible.

This is where you need to get smart and take advantage of technology to automate your follow-up. Create the systems and let them run on autopilot.

What is an autoresponder?

Put simply an autoresponder is a piece of software that will allow you to send email messages to people on your list. Don’t confuse this with spam or unsolicited mail though. These messages are sent to people who have already confirmed that they want to receive email from you; they have either signed up to your ezine list or they have bought a product from you. They have given you permission to email them as they have confirmed their subscription to your list.

The autoresponder is an email that is sent out automatically in response to an action taken by your customer/subscriber, and it can either be just one message or a series of follow-up messages that you set up to go out at certain intervals - you choose what those intervals are.

For example, you could set the first message up so that it goes out immediately someone confirms their subscription to your list, the next message could go out seven days later, and the final one two weeks after that. The beauty of using this system is that you decide how often and what messages are sent out.

The autoresponder doesn’t write the messages for you, you have to do that yourself, but the opportunities using an autoresponder opens are invaluable.

Once you’ve taken the time to set up the autoresponder it all runs on autopilot!

How can you use autoresponders in your day-to-day business?

There are many ways you can use an autoresponder in your day-to-day business, but just to give you a couple of examples:

Ezine Signup. When someone signs up for your ezine you will generally create an autoresponder that immediately gets sent out to them welcoming them to your list - once they’ve confirmed their subscription, of course! Add a second message to go out a few days later, and ask them how they found your free taste, what their biggest challenge is, or if there is a particular topic that they would like to find out more about.

Product Purchase. When someone buys one of your products create an autoresponder and a series of follow-up messages to ask them how they are getting on with your product, are they working through it okay, send them a ’surprise’ bonus, or ask for a testimonial. Span these messages so that they go out over the course of a few weeks. If you offer a home study system set the final message to check in with them about six/eight weeks after they’ve bought your product to see if they were able to implement the steps, or if there’s anything they need help with.

The secret to autoresponder success

Even though your autoresponder may be going out to several hundred customers (or even thousands), don’t let that deter you from making your messages personal - let your personality come through in your messages, encourage feedback from your recipient, give them a call to action in your messages.

When putting your autoresponder and follow-up messages together write them as though you are writing to just ONE person. Think about the tone you use. Do you keep it informal? Chatty? Light? If you find this task hard pick a contact/client you know really well and imagine you’re writing an email to them. What tone do you use when writing to this person?

Go one better, and actually send your messages to this contact/client and ask for feedback from them. Chances are if they really like the way you’ve written your messages your other customers and clients will too!

I rely on my autoresponders to follow up with my customers, clients, and ezine subscribers - without them I’d find it impossible to follow-up and may end up losing valuable relationships.

I know that many of my relationships with my clients/customers have been established as a result of them replying to one of my autoresponder messages. I would find it impossible to make contact with each and every one of these people personally; the autoresponder does that for me, but then I am able to create a relationship with those customers who do reply to my messages.

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Office organization expert, Tracey Lawton, teaches professional speakers, coaches, and authors how to operate an efficient, organized, and profitable business. Learn how to create an efficient and organized office in 7 EASY steps, and receive free how-to articles at http://www.OfficeOrganizationSuccess.com

Future of Search

The search industry is always changing as a result of advancement and development. In this video, Anne Kennedy discusses these changes and how they impact the future of search.

Anne has examined the marketplace, researched Google’s investments, and studied how people use and access the Web. Based upon her investigation, she found that customers will look for products and services with video and Twitter. She also discovered that these actions would take place on mobile devices.

According to comScore, the mobile audience in the UK has increased by 10 percent. It has however, doubled in the U.S.

How does Google fit into all this? According to Anne, many people speculate that Google should purchase Twitter, comparing it to YouTube. Anne says that YouTube grew so rapidly that it needed someone like Google to maintain and support its technology. She believes the YouTube acquisition was beneficial to the search giant because YouTube is the television platform for Google to use to develop Google TV as an advertising model.

As a result of its high market penetration, Google has to constantly find methods to sell and reach its customers. If social networks continue to grow and people turn to them for search, and if Google sees that it needs to find more ways to increase its advertising revenue, Anne says that Google may consider purchasing a social network such as Twitter.

The fact that many of the social networks lack a revenue model could be one reason that large players such as Google are hesitant to acquire them. Another drawback for Google at least, is traditional advertisers.

Despite all the questions and speculations, most people agree that the industry has to build new models to quantify spending and determine results. Anne says there is a model that is currently under development called visibility scoring. It looks at the data of visibility outside the site instead of only looking at the traffic on the site.

Although marketers can see the benefits of social media especially in the area of brand awareness, C-level executives have a harder time seeing growth unless they see actual profitability in numbers. With that being said and as budgets continually get tighter, it is even more imperative that models such as that described above emerge.

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Optimize Your Landing Pages, Increase Your Sales

One of the newest and most talked about Internet marketing strategies these days is Landing Page Optimization. Your Landing Page Design can make or break your conversion rate.

All the search engine optimization (SEO) Internet marketing and pay-per-click (PPC) advertising isn’t going to create the sales you want with bad landing pages. You’d be just wasting your time and money.

And the truth is that almost EVERY page on your website is a landing page, except for your Privacy Policy, Terms of Use or Service, and possibly your About page.

I’ve seen websites more than DOUBLE their conversions with landing pages that are properly designed to convert traffic to conversions…those opt-in sign ups and direct sales.

Think about it — doubling your sales without increasing your PPC advertising or without increasing your SEO efforts! How much money could that put in your pocket?

When you take advantage of strategies like that, that’s when you start beating out your competition!

What’s Landing Page Optimization All About?

When searchers come to our websites from the search engines, they are in a path from one website to another.

We have to interrupt that process, drawing these searchers into our website and into our story.

We must balance the connection with our visitors and make an emotional connection, while offering them real substance, as well.

We MUST answer these questions:

1. where am I?
2. what can I do here (what is your offer)?
3. Why should I look here and STAY rather than click away? This MUST be answered in the top 4 to 4/12 inches of your Web pages (above the fold)

How Do You Begin Optimizing Your Landing Page Design?

First, start by clearly explaining what you want your website visitors to do and WHY they should do it.

Why should they buy from you or opt-in for future contact? What’s in it for them?

Why should they choose you over other websites they can visit? What separates you from your competition?

Essentially, what’s your Value Proposition?

You should be able to clearly explain the advantage to your website visitors in 2 to 3 short sentences.

Right now, if you’re not sure exactly how to describe your Value Proposition, you’re surely NOT alone! The great majority of people I coach with their websites are in the same boat, when they start out.

My suggestion: Start brainstorming and making good notes. It also helps to have the input of a Internet marketing consulting coach outside your business, who can help you clearly define and explain what you offer your website visitors in a compelling manner, without using your industry jargon and lingo.

Reduce Anxiety from Your Purchase and Opt-in Processes

Anxiety can also be defined as fear or concern. Now, you can never have a anxiety-free website, if you sell a product or service or if you seek an opt-in email address.

Anxiety occurs in opt-in sign up processes, when providing an email address. When making a purchase, providing credit card information causes anxiety.

But how can you REDUCE the anxiety to the least level possible?

There are many techniques you can follow to accomplish this.

One of the best examples is to post your Privacy Policy page link right next to your sign up button, for your opt-in contact. This helps reassure your visitors you aren’t selling their email address and will generate a higher opt-in conversion rate than not posting your privacy policy, all other things equal.

Other anxiety reducing techniques are:

1. emphasize credit card security when ordering
2. offer pricing guarantees
3. deal with product | service quality concerns with guarantees and third-party certifications, awards, etc.

These techniques must be used at the exact point where the anxiety occurs.

Next, Reducing Friction from Your Web Pages

Friction can also be defined as annoyance and irritation. To maximize your sales and opt-in conversion rate, you need to minimize the friction all across your website.

Friction occurs in the prospect’s MIND, not really on the page.

It is a Psychological resistance to a given element in the sales process.

So, how can you reduce friction?

One way is to limit fields to the minimum number needed for both purchase and opt-in forms. Friction = Length and Difficulty.

While space here limits a complete discussion of all the techniques you can take advantage of, another way to limit friction is to make your landing page design take advantage of natural eye movement, working with it, rather than against it. You’ve got to be careful with multi-column designs.

Wrapping it Up

Consider the value to you of an Internet marketing consulting coach, who can train you to maximize your landing page design, do-it-yourself and at an affordable cost.

Using Landing Page Optimization techniques will help you potentially DOUBLE your conversions…your direct sales and opt-in sign ups…without increasing your PPC advertising expenses and without requiring higher SEO rankings.

This is real money we’re talking about.

This could turn out to be the KEY element missing from your Internet marketing plan.

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Marketing online since 2004, Paul Marshall knows how to help you market on a budget. He’s an Internet Marketing Consulting Coach offering affordable Landing Page Optimization (LPO) services and d-i-y LPO Coaching. Receive your Free Introductory Consultation, just visit Strategic Web Marketing.net today!

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SEO Alphabet Soup

A Cup of SEO Alphabet Soup

Often times, the topics at conferences are almost too narrow and the C-level attendees struggle to see the big picture. SES New York tried to solve that problem by dedicating an entire track of sessions to C-level executives and their understanding of the industry.

Amanda Watlington presided over one of those sessions and as she explains in this video, told the attendees how to manage their search efforts strategically. Approximately half of all online marketing spending is being used on search. As a result, Amanda says that conferences within the SEO industry are seeing more attendance from C-level executives and entrepreneurs.

Amanda began her session by differentiating between SEO and SEM. SEO is search engine optimization and is a long-term effort. SEM is search engine marketing and usually refers to short-term campaign efforts. Also, SEM is sometimes used in reference to the industry as a whole.

As if executives and managers didn’t have enough on their plate already, the advent of universal/blended search complicated matters even more. Also, since the search industry is expected to grow even in the down economy, it is more important now than ever for executives to understand how to manage their search efforts.

Just as she mentioned in our interview from PubCon South regarding universal search, Amanda says that SEO must be the visibility manager and not a soloist. It requires that companies broaden their online efforts and embrace video, images, news, maps, local, and mobile.

SEO managers must collaborate with videographers, the public relations team, and content creators to ensure that their SEO efforts are achieving the best results. They need to be aware of current trends and make sure they are capitalizing in those areas.

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SEO Alphabet Soup